Enhancing security compliance and AD management: Ilumed's success with ADManager Plus

Business challenges

• Security compliance: Being in the healthcare industry and dealing with sensitive data, Ilumed faced the critical challenge of adhering to rigorous security compliance standards. Non-compliance could lead to reputational damage and potential legal consequences.
• Active Directory (AD) changes: Tracking AD changes efficiently was essential for Ilumed to ensure security compliance and maintain data integrity. It needed a solution that could provide real-time monitoring and comprehensive reporting of all changes to AD, Azure AD, and Windows Server.
• Auditing and reporting: The company required effective, automated reports for audit purposes.
• Streamlining user onboarding: Ilumed sought to streamline the user onboarding process, including account creation in both on-premises Active Directory and Microsoft 365. Its previous manual approach resulted in delays and increased the risk of errors.

The Problem

Handling sensitive data for various clients, Ilumed was under constant pressure to meet stringent security compliance standards. Compliance requirements were constantly evolving, and failure to adhere to these regulations could expose both Ilumed and its clients to potential data breaches, legal repercussions, and reputational damage.

The lack of real-time visibility into Active Directory changes posed a critical issue. Ilumed's previous approach to Active Directory management provided limited real-time visibility into AD changes. This lack of visibility made it challenging to promptly detect and respond to security incidents or unauthorized changes, leaving Ilumed vulnerable to potential security breaches.

Ilumed's reliance on a manual process for Active Directory management added further complications. A small group of experts handled AD changes, leading to delays in user onboarding and hindering the organization's ability to scale efficiently. The manual process also increased the risk of human errors and inconsistencies in managing AD objects, potentially compromising the overall system's integrity.

Moreover, the rapid growth of Ilumed's client base demanded a more streamlined user onboarding process. With the existing manual approach, onboarding new users and granting access to various resources in both on-premises Active Directory and Microsoft 365 took more time than desired. An efficient solution was needed to automate and standardize this process.

The outcome

With the deployment of ADManager Plus, Ilumed experienced a transformative outcome. The comprehensive reports provided by ADManager Plus proved to be invaluable in strengthening security compliance. Jorge Rodriguez stated, "The reports are still new to us, but they seem very comprehensive."

ADManager Plus emerged as the go-to solution for AD management, surpassing Ilumed's expectations. The solution not only enabled real-time monitoring and reporting of AD changes but also empowered a broader group of individuals to manage user accounts effortlessly.

The exceptional support from the ADManager Plus team further enhanced Ilumed's experience. Rodriguez expressed, "I have had excellent support after several engagements."

As a result of ADManager Plus' effectiveness and the seamless onboarding experience, Ilumed rated the solution with an impressive overall rating of nine out of 10. The organization now has full confidence in ADManager Plus' capabilities to effectively address security compliance requirements.

Ilumed's journey with ADManager Plus showcases how a reliable IT security and compliance solution can empower organizations to enhance security, streamline processes, and achieve robust security compliance. By leveraging ADManager Plus, Ilumed successfully strengthened its security posture, enabling it to safeguard sensitive data and maintain compliance with ease. As businesses continue to face evolving security challenges, ADManager Plus remains a valuable asset in the quest for comprehensive security compliance and efficient Active Directory management.

About ADAudit Plus

ManageEngine ADManager Plus is a web-based Windows Active Directory management and reporting solution that helps Active Directory administrators and help desk technicians accomplish their day-to-day activities. With an intuitive, easy-to-use interface, ADManager Plus handles a variety of complex tasks, like AD object backup and recovery, user account provisioning, and stale account management, and generates an exhaustive list of Active Directory reports, many of which are essential requirements for satisfying compliance audits. It also helps administrators manage and report on their Exchange Server, Microsoft 365, Google Workspace, and Active Directory environments—all from a single console. For more information about ADManager Plus, visit manageengine.com/ad-manager.